Terms of Service
1. Acceptance of Terms
By accessing and using the ColdChain Egypt website and services, you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you must discontinue use of our site and services immediately. ColdChain Egypt reserves the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.
2. Description of Services
ColdChain Egypt provides cold-chain logistics solutions and temperature-controlled transport services designed to prevent cargo damage for Egyptian logistics managers and freight operators. Our services include diagnostic protocols for identifying temperature-failure scenarios, handling guidance for temperature-sensitive shipments, and regional coverage information across Alexandria and surrounding areas. We help operators understand spoilage patterns, regulatory compliance requirements, and supply-chain protection strategies.
Our services are informational and operational in nature. We do not guarantee specific outcomes for individual shipments, but we provide practical guidance based on established cold-chain handling protocols and regional logistics expertise.
3. Permitted Use
You agree to use the ColdChain Egypt website and services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Prohibited behavior includes:
- Harassing or causing distress or inconvenience to any person
- Transmitting obscene or offensive content or disrupting normal flow of dialogue within our services
- Attempting to gain unauthorized access to our systems or networks
- Reproducing, duplicating, copying, or selling any content without express written permission
- Using automated tools, bots, or scrapers to extract data from our site
- Misrepresenting your identity or affiliation with ColdChain Egypt
- Interfering with the normal operation of our website or services
4. Intellectual Property Rights
All content on the ColdChain Egypt website, including text, graphics, logos, images, diagnostic protocols, handling guides, and software, is the property of ColdChain Egypt or its content suppliers and is protected by international copyright laws. You may view and print pages for personal, non-commercial use only, provided you retain all copyright and proprietary notices.
You may not modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any content from our website without explicit written permission from ColdChain Egypt. Any unauthorized use of our intellectual property is a violation of these terms and applicable law.
5. User-Provided Information
If you submit information, feedback, questions, or inquiries through our website or contact forms, you grant ColdChain Egypt the right to use, reproduce, and distribute such information for operational and service improvement purposes. We will handle all personal information you provide in accordance with our Privacy Policy.
6. Disclaimers
The ColdChain Egypt website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, reliability, or fitness for a particular purpose of any information, guidance, or services provided. While we strive to provide accurate and current information about cold-chain logistics, temperature control, and regional coverage, we do not guarantee that all information is error-free or current.
We do not warrant that our website will be uninterrupted, secure, or free from viruses or harmful components. Your use of our services is at your own risk. We are not responsible for any damage to your equipment, loss of data, or other consequences resulting from your access to or use of our website.
ColdChain Egypt does not provide legal or regulatory compliance advice. For specific regulatory requirements or legal matters related to freight transport and cold-chain logistics in Egypt, you should consult with qualified legal and regulatory professionals.
7. Limitation of Liability
To the fullest extent permitted by Egyptian law, ColdChain Egypt shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, or business interruption, arising from or related to your use of or inability to use our website or services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from these terms or your use of our services shall not exceed the amount you have paid to ColdChain Egypt in the twelve months preceding the claim, or if you have not made any payments, shall not exceed one hundred Egyptian pounds (EGP 100).
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you in full.
8. Third-Party Links and Content
Our website may contain links to third-party websites, resources, and services that are not operated by ColdChain Egypt. We do not endorse, control, or assume responsibility for the content, accuracy, or practices of any third-party site. Your use of third-party websites is governed by their own terms and conditions. We encourage you to review the terms and privacy policies of any third-party site before providing personal information or conducting transactions.
9. Indemnification
You agree to indemnify, defend, and hold harmless ColdChain Egypt, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from or related to your use of our website, violation of these terms, or infringement of any third-party rights.
10. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Egypt, without regard to its conflict of law principles. You agree that any legal action or proceeding arising from or relating to these terms or your use of our services shall be subject to the jurisdiction of the courts located in Alexandria, Egypt. By using our website, you consent to the exclusive jurisdiction of these courts.
11. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed. The remaining provisions shall continue in full force and effect.
12. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and ColdChain Egypt regarding your use of our website and services, and supersede all prior and contemporaneous agreements, understandings, and communications, whether written or oral.
13. Changes to Terms
ColdChain Egypt reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following the posting of revised terms means you accept and agree to the changes. We encourage you to review these terms periodically to stay informed of any updates.
14. Contact Us
If you have questions about these Terms of Service, need clarification on any provision, or wish to report a violation, please contact us using the information below:
ColdChain Egypt
Alexandria, Egypt
Email: hello@choosemicah.com
Phone: +20 10 4235 0838